Shipping policy

Welcome to Ramana Iyer Sweets & Snacks. We are committed to delivering fresh and authentic sweets and snacks to our customers in a timely and secure manner. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on Sundays, public holidays, or outside business hours will be processed on the next working day.

  • During festivals, special occasions, or peak seasons, processing times may be slightly longer.

Shipping Locations

  • We currently ship across India.

  • Delivery availability may vary depending on the serviceability of your location by our courier partners.

  • For international shipping inquiries, please contact our customer support team before placing an order.

Delivery Time

  • Standard delivery generally takes 3–7 business days from the date of dispatch.

  • Delivery timelines may vary based on destination, weather conditions, courier delays, and other unforeseen circumstances.

  • Remote or rural locations may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Promotional offers such as free shipping may be available for selected products or order values.

Packaging

  • All sweets and snacks are packed carefully to maintain freshness, quality, and hygiene during transit.

  • We use food-grade packaging materials to ensure products reach customers in the best possible condition.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp, wherever applicable.

  • Customers can use the provided tracking number to monitor the status of their shipment.

Delivery Issues

Please inspect your package upon delivery. If you experience any of the following issues:

  • Package received in damaged condition.

  • Product missing from the order.

  • Incorrect product delivered.

Please contact us within 24 hours of delivery with your order number and supporting photographs. Our team will review the issue and provide an appropriate resolution.

Delayed Deliveries

While we strive to ensure timely delivery, Ramanaiyer.com shall not be held responsible for delays caused by:

  • Natural disasters or adverse weather conditions.

  • Transportation disruptions.

  • Government restrictions or public emergencies.

  • Courier partner delays beyond our control.

  • Incorrect or incomplete shipping information provided by the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders delayed, lost, or returned due to incorrect or incomplete addresses may incur additional shipping charges for re-delivery.

Contact Us

For any shipping-related questions or assistance, please contact:

Ramanaiyer.com
Email: ramanaexp@gmail.com
Phone: +91 96551 05555

We appreciate your trust in Ramana Iyer Sweets & Snacks and look forward to serving you with our traditional sweets and snacks.